Question 1

How do you manage event access?

Accepted Answer

A full invitee list required three days before event for security access. No one will be allowed access if not on list.

Question 2

Can balance be paid on the day of the event?

Accepted Answer

By agreement the service will not be provided unless full amount is paid.

Question 3

What happens to my deposit if I cancel two weeks before the event?

Accepted Answer

You’ll loss your deposit if event is cancelled two weeks before the event.

Question 4

What document is required to secure booking of venue?

Accepted Answer

A copy of customer ID document is required to secure venue booking.

Question 5

Do you provide cooking facilities for events in the venue?

Accepted Answer

No cooking allowed on site. Only food setup and warming facility available.

Question 6

What time should guest leave venue?

Accepted Answer

All invitees to leave venue at 10pm as agreed.

Question 7

How much do you charge from Midnight?

Accepted Answer

No event shall continue after midnight. No amount of money will be accepted. This is non-negotiable.

Question 8

What happens if guest are unruly during an event?

Accepted Answer

Dikalo Highston reserves the right to stop the event if client is not adhering to agreed terms and conditions.

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Group Booking Enquiry